Delegation Essentials


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Delegation Essentials: An Introduction to Delegating

Overview/Description
Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can’t use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do’s while still accomplishing everything on your list. This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employees’ skills and capabilities, and encouraging accountability. The course also outlines some of the qualities that successful delegators possess, such as trust in their employees and a willingness to take risks. Finally, it covers the different styles of delegation, including when it’s most appropriate to use each one.

Target Audience
Managers who want to develop or refine their skills in delegating work to employees

Expected Duration (hours)
1.0

Lesson Objectives
Delegation Essentials: An Introduction to Delegating

  • recognize examples of delegation
  • recognize the benefits of delegation
  • recognize the attributes of a good delegator
  • match the four delegating styles to examples

Delegation Essentials: The Delegation Process

Overview/Description

Delegating work to employees isn’t simply a matter of off-loading whatever tasks you don’t want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically, it examines the criteria for choosing which tasks to delegate and identifying the appropriate employee for the task. It also details what actions you should take when assigning the task, such as communicating the details of the task, and providing employees with what they require to successfully complete the task. Finally, the course includes techniques for monitoring the employee performing delegated tasks to ensure things stay on track, and it outlines best practices for providing feedback to the employee.

Target Audience
Managers who want to develop or refine their skills in delegating work to employees

Expected Duration (hours)
1.0

Lesson Objectives

Delegation Essentials: The Delegation Process

  • develop a list of appropriate tasks to delegate
  • select an employee to perform a given task
  • recognize employee characteristics to prioritize when selecting someone to perform a task
  • assign a task to an employee
  • recognize examples of good practices related to delegation monitoring and feedback

Delegation Essentials: Overcoming Delegation Problems

Overview/Description

Like most other skills required to manage employees effectively, delegation is something that improves with practice and experience. But few managers, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager’s lack of certain delegation skills. Or perhaps the employee lacks ability or has a poor attitude. In either case, managers need proven techniques for overcoming delegation challenges. This course details methods that managers can use to address their own delegation errors, such as improving communication about tasks and distributing tasks more equally. It also provides techniques managers can use to address skills-based delegation problems with employees, such as providing additional training and time-management coaching. Finally, it covers some effective practices for dealing with employees who lack confidence and motivation when presented with new tasks.

Target Audience
Managers who want to develop or refine their skills in delegating work to employees

Expected Duration (hours)
1.0

Lesson Objectives

Delegation Essentials: Overcoming Delegation Problems

  • determine what action to take to solve a delegation problem in a given situation
  • determine what action to take to improve an employee’s skills in a given situation
  • determine how to get a delegated task back on track when an employee is resisting
  • apply strategies for solving a given delegation problem

Delegating Appropriate Tasks

Overview/Description

Delegating tasks requires careful consideration. This Business Impact explores strategies for delegating tasks to employees.

Target Audience
Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers.

Expected Duration (hours)
0.1

Lesson Objectives

Delegating Appropriate Tasks

Developing Employees through Delegation

Overview/Description
Skillful delegation creates a true win-win situation: It allows managers to leverage their strengths and focus on strategy while giving team members opportunity to learn and grow. This Challenge Series exercise focuses on how to best develop employees through the practice of delegation.

Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors.

Expected Duration (hours)
0.2

Lesson Objectives

Developing Employees through Delegation




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