Leading Organizational Change


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   6 Month Access - $199
  12 Month Access - $299

The Keys to Sustainable Change

Overview/Description 
Change is one of the few things that are almost assured in your working life, regardless of the nature of your business or your position. Times change, and organizations as well as work processes must change with them. Even though this is the case, change is challenging – and if it’s not done right, it might not have the impact you envision. In this course, you will learn methods to use in gathering success factors from the sponsors and owners of the change initiative, build skills in developing initial statements of scope to support change initiatives, learn how to identify key stakeholders and stakeholder groups who must change and those who must be considered for inclusion to achieve desired change, and learn how to assess the Three Keys to Sustainable Change – discomfort, vision, and skills.

Target Audience 
Individuals taking on roles in change project management and others who want to develop or refine their skills for leading and sustaining change in an organization

Prerequisites 
None

Expected Duration 
30 minutes

Lesson Objectives 
After completing this course, you should be able to accomplish the objectives from the following lessons and topics.

Lesson: Success Factors, Scope, and Stakeholders

  • Topic: Key Initial Outputs of a Change Initiative
  • Topic: Stakeholder Analysis
  • Topic: Assessing Discomfort and Vision
  • Topic: Assessing Skills to Support the Change
  • Topic: Establish Overall Readiness for Sustainable Change
  • Topic: Exercise: Assessing the Keys to Sustainable Change

Planning for Change

Overview/Description 
Failing to plan is planning to fail. Change project managers need to understand the role of the guiding coalition, and the appropriate level of involvement it has based on the rigor of the change project at hand. They also must understand how to assign levels of influence, assess, and interpret stakeholder input. Additionally, you will need to facilitate the creation of a code for change – outlining the behaviors that will support the change and, in some instances, how members of the organization will be held accountable. The correct application of a guiding coalition, stakeholder influence, and a code for change will help make your change effort succeed.

Target Audience 
Individuals taking on roles in change project management and others who want to develop or refine their skills for leading and sustaining change in an organization

Prerequisites 
None

Expected Duration 
30 minutes

Lesson Objectives 
After completing this course, you should be able to accomplish the objectives from the following lessons and topics.

Lesson: Collaborative Planning for Change

  • Topic: Project Chartering and Building a Guiding Coalition
  • Topic: Stakeholder Influence
  • Topic: Developing a Code of Change
  • Exercise: Moving Forward with Change Planning

Implementing and Sustaining Change

Overview/Description 
Change is hard. As a change leader, you’ll bump up against resistance, doubt, discouragement, and apathy that can quickly erode any initial success. Understanding why change is so difficult for people gives you an edge for answering resistance, overcoming skills and information gaps, and moving the organization into a new way of thinking and behaving.
In this course, you will learn how to tie the three keys to sustainable change – discomfort, vision, and skill – to the deployment of change in a manner that succeeds and lasts indefinitely in the future. Discover how to communicate, motivate, and monitor change in order to weave it permanently into the fabric of the organization.

Target Audience 
Individuals taking on roles in change project management and others who want to develop or refine their skills for leading and sustaining change in an organization.

Prerequisites 
None

Expected Duration 
30 minutes

Lesson Objectives 
After completing this course, you should be able to accomplish the objectives from the following lessons and topics.

Lesson: Sustaining Planned Change

  • Topic: Change is Pain
  • Topic: Communicating Change
  • Topic: Training and Facilitating Change
  • Topic: Institutionalizing Change
  • Topic: Exercise: Making Change Stick

 

Instituting a Quality Improvement Program

Overview/Description 
In this challenge you will be put to the test on a change scenario. It’s high-stakes, many stakeholders are affected, clarity on what to change is poor, people may not see the need for change, and we have to make it happen fast. Roll up your sleeves and get ready to rumble… You are the change agent selected to lead this initiative!

Target Audience 
Individuals taking on roles in change project management and others who want to develop or refine their skills for leading and sustaining change in an organization

Expected Duration 
15 minutes




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