Listening Essentials


   3 Month Access - $149
   6 Month Access - $199
  12 Month Access - $299

Listening Essentials: The Basics of Listening

Overview/Description
Do you feel the need to better understand the basic meaning of a conversation, or a presentation given at the workplace? What about the need to identify what is being said to you in a more effective manner? Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness, and practice. This course will review the various types of listeners and the benefits of being able to listen effectively when communicating. The course also reviews some popular misconceptions about listening. Active listening techniques for improving your listening and maximizing your understanding are also covered. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

Target Audience
Individuals who want to develop or improve their skills for listening effectively within the workplace

Expected Duration (hours)
1.0

Lesson Objectives

  • recognize examples of types of listeners
  • recognize examples of the techniques for active listening
  • apply the techniques for active listening

Listening Essentials: Improving Your Listening Skills

Overview/Description

There are many factors and variables that influence the way we listen. Listening to understand and being able to truly identify what is being said to you is often easier said than done. Internal and external roadblocks can interfere with how we listen and interpret the information communicated to us. In this course, you’ll discover how roadblocks such as distractions, emotions, and the way in which we communicate can influence the way we listen and receive messages. The course also covers strategies that you can use to avoid these roadblocks and improve your listening skills. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

Target Audience
Individuals who want to develop or improve their skills for listening effectively within the workplace

Expected Duration (hours)
1.0

Lesson Objectives

  • recognize how to avoid distractions that block effective listening
  • identify examples of distractions that block effective listening
  • determine which aspects of practicing emotional control were dealt with appropriately in a given scenario
  • recognize how emotions can block effective listening, given a scenario
  • identify examples of speech that blocks effective listening

Listening to Improve Conversation

Overview/Description

Getting the most out of conversations at work is an acquired skill. This Business Impact explores what’s required to make these exchanges as meaningful as possible.

Target Audience
Professionals in nonmanagerial roles who wish to enhance their listening skills

Expected Duration (hours)
0.1

 

 

Effective Listening

Overview/Description
Being well informed is crucial to leading and managing. But how well do you listen to the information you’re exposed to? This Challenge Series exercise explores how developing listening skills can help you achieve your business goals, prevent misunderstandings and unnecessary work, facilitate problem-solving, improve client and coworker relationships, and foster self-development.

Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors.

Expected Duration (hours)
0.2

Listening with Skill

Overview/Description

Effective listening requires focus and active concentration. This challenge explores skills and methods for listening for comprehension and productive communication.

Target Audience
Professionals in non-managerial roles who wish to enhance their skills and knowledge in effective listening

Expected Duration (hours)
0.2

Final Exam: Listening Essentials

Overview/Description

Generally taken near the end of a program, Final Exam: Listening Essentials enables the learner to test their knowledge in a testing environment.

Target Audience
Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.

Expected Duration (hours)
0.4




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