The Fundamentals of Business Crisis Management


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Is your Company Prepared for a Crisis?

Overview/Description
In times of crisis, even seasoned managers may find themselves ill prepared to cope with the challenge. This Business Impact looks at what can happen when business-as-usual veers off course and identifies key elements of a crisis-management plan.

Expected Duration
5 minutes

Demonstrating Accountability in a Crisis Situation

Overview/Description
In business, accountability can apply to the individual, the team, and the organization, and assigning responsibility under normal circumstances is a straightforward proposition. But deciding issues of ownership in a crisis situation poses a unique challenge.

Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors.

Expected Duration (hours)
0.2

Perseverance and Flexibility in Times of Crisis

Overview/Description

Strong leaders need to demonstrate a careful balance of perseverance and flexibility. They must know when to press on despite obstacles and opposition. And they must also know when to alter course. This Challenge Series exercise explores the various aspects of perseverance and flexibility that leaders need to consider when faced with an apparent setback.

Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors.

Expected Duration (hours)
0.2




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