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ITIL® Intermediate CSI

Accredited by APMG and TUV, this course will prep you for your ITIL® Intermediate CSI certification for Continual Service Improvement.



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ITIL® Intermediate CSI

$999 $899

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  • 9 hours of self-paced learning
  • 2 sample test papers
  • 15 PDUs offered
  • 10 end of chapter quizzes
  • Exam fee included
Accredited by APMG and TUV, this course will prep you for your ITIL® Intermediate CSI certification for Continual Service Improvement.

Will I get a course completion certificate?

Upon completing the ITIL Intermediate CSI Certification Training from Simplilearn, you will get a course-completion certificate. You will receive the primary CSI certification after passing the exam.

How does Simplilearn assure that the material and the training delivered are effective?

Our certification training is designed for you to pass the exams on your first attempt. With a hands-on learning approach and Global Learning Framework, the training not only gives you the confidence to pass the exam, but also helps you retain knowledge beyond the exam.

Are there any prerequisite certificates to be obtained before applying for this course?

Candidates are required to furnish a copy of their ITIL Foundation certificate upon registering for the Intermediate level exam.

What is the exam structure?

The ITIL Intermediate CSI exam consists of multiple choice questions with eight questions per paper and is closed book. A candidate must receive a score of 28 out of 40 to pass (70%).

The ITIL® Intermediate Exam can be taken online from any country or at a local test center such as Simplilearn. Upon registering for the exam, candidates will receive a confirmation email. After verification of their ITIL credentials, candidates can schedule their exam online. For taking the exam online, a webcam is required.

For the ITIL credentials verification, candidates are required to furnish a copy of their ITIL Foundation certificate as well as the course completion certificate for the ITIL Intermediate level training.

What is the duration of the exam?

The duration of the exam is 90 minutes.

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