- 9 hours of self-paced learning
- 2 sample test papers
- 17 contact hours/PDUs
- 10 end of chapter quizzes
- Exam fee included
This ITIL Intermediate Service Operation (SO) course is one of the key qualifications within ITIL Service Lifecycle training and will establish your ability to enable responsive, stable and repeatable IT service delivery. The ITIL framework sets international quality benchmarks for IT professionals around the world. This course focuses on IT governance, risks, budgets and strategic assets and will provide you with service operation expertise during the strategy, design and transition phases.
|10% for all||1 - 50||10 %|
No, electronic equipment is not allowed during the exam.
Candidates appearing for the course must hold:
Our certification training is designed for you to pass the exams on your first attempt. With a hands-on learning approach and Global Learning Framework, the training not only gives you the confidence to pass the exam, but also helps you retain knowledge beyond the exam.
The exam format is as follows:
Yes, candidates taking the exam in a language other than their mother tongue have a maximum of 120 minutes to complete the exam., They are also allowed to use a dictionary.