How do I become an ITIL expert?
Candidates must earn two credits from the ITIL Foundation, 17 credits from the Intermediates and five credits from MALC to become an ITIL Expert.
Who should take this course?
The target audience for IT Service Expert includes:
- IT consultants
- IT audit managers
- IT security managers
- Configuration Manager
- Availability Manager
- Business Continuity Manager
- Service Portfolio Manager
- Supplier Relationship Manager
Why become an IT Service Expert?
Certified professionals in the IT field are in constant demand worldwide and typically earn 40% more than their non-certified peers. Professionals taking ITIL training are encouraged to come up with new ideas and approaches to improve customer satisfaction. They learn to contribute effectively to service delivery in the organization. The IT Expert certification gives you the critical skillsets you’ll need in the ever-evolving world of IT.
What are the course objectives?
The IT Expert Suite certification training tests a candidate’s knowledge across all the areas of ITIL. ITIL qualifications set international benchmarks of quality for IT professionals all over the world. The value of ITIL has increased sharply in recent years and an ITIL certification is fast becoming an entry requirement for a majority of IT-based roles.
With this program, you will learn how the largest and fastest-growing industries have designed service strategies to fuel their growth. The IT Expert certificate is awarded to those IT professionals who have developed advanced knowledge in the ITIL framework and ITIL best practices to improve IT service delivery and performance for their IT organizations.