Our refund policy is as follows:
Online Self-Paced Learning:
100% refund – student/participant must submit a refund request within seven days of purchase of course.
Our Money Back Guarantee is voided if the participant has accessed more than 25% content or downloaded the E-Book for the course.
If you submit a refund request after seven days, but within 30 days of purchasing the course, you will receive 50% of the total fees paid by you. However, no refund will be provided if the refund request is received after 30 days of purchasing the course.
Instructor Led Virtual Training:
100% refund – student/participant must submit a refund request is within seven days of commencement of the course start date.
Money back guarantee is voided, if the participant has performed ANY of the following:
• accessed more than 25% content of an e-learning course
• attended any online classroom
• received any course recordings
• downloaded the E-Book for the course
As a Simplilearn Reseller, Core Project Management Essentials has no control over their cancellations. Simplilearn Solutions reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc.)
In case Simplilearn Solutions cancels an event, 100% refund will be paid to the student/participant. However, travel, logistics or any personal expense incurred by student/participant will not be refunded.
Refund Request Methods:
A refund can be initiated in two ways:
• Submit a refund request via our website contact form. Your refund request must include your order number.
• Contact Customer Support via phone at (877) 633-2763.
Refund of any duplicate payment made by the student/participant will be processed via the same source (original method of payment) within ten working days post notification by the student/participant or discovery by Core Project Management Essentials.
Note: Core Project Management Essentials will process refunds within ten working days after the refund request is approved. Depending on your bank’s processing time, it can take up to seven business days after we process the return to reflect on your account.
COREPME COACHING SERVICES – Cancellations, Refunds & Renewals
CANCELLATION AND REFUNDS
Users who purchase the annual subscriptions have thirty (30) days after their purchase to cancel and receive a full refund. After the cancelation period ends, all purchases are final and all fees paid are non-refundable. If you have questions, please contact us.
Partial refunds for amounts less than a six-month membership will not be provided. We do not provide pro-rata refunds for canceled accounts.
If you wish to receive a refund, you must request a refund by contacting your coach via email, or customer support at support@Corepmessentials.com – refund requests must be submitted within 30 days of your initial signup.
END OF COACHING SERVICE PERIOD
When a subscription is canceled or ends, the account automatically becomes disabled.
COACHING SERVICE RENEWALS
Subject to the terms hereof, you may choose to renew your subscription at the end of the coaching plan. Coaching plans are NOT set to automatically renew. CPME reserves the right to deny subscriptions, renewals, and other purchases for any reason. It is important to discuss your interest in renewing your plan prior to expiration to maintain your regular schedule.
All coaching session reschedule requests must be submitted via email with a minimum of 24 hours’ notice before the scheduled call time regardless of the reason for the cancellation.
No-show calls in which the client does not respond to the coach’s attempts to make contact via phone, Skype or email will be considered as “completed calls” and will not be rescheduled. You need to show up for your calls or give fair notice so we can reschedule in a way that is convenient to both parties.
Each party shall agree to a non-disclosure agreement where both parties shall keep strictly confidential and shall not disclose, or cause or permit to be disclosed, to any person or entity, except Information or material that is publicly available or becomes publicly available through no action or fault of the recipient party.